Privacy policy.

Last Updated: April 17, 2025

At Finest Home Solutions ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website finesthomesolutions.com (the "Website") or interact with our advertisements on Meta (e.g., Facebook, Instagram) and Google properties (e.g., Google Ads, YouTube). By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, or mailing address provided when you request a quote, contact us, or sign up for newsletters.

  • Account Information: Username, password, or other details if you create an account on our Website.

  • Payment Information: Credit card details or other payment information processed through secure third-party payment processors for services booked via the Website.

b. Non-Personal Information

  • Usage Data: IP address, browser type, device information, pages visited, time spent on the Website, and referring URLs.

  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, or similar technologies to enhance user experience and analyze Website performance.

  • Advertising Data: Information about your interactions with our ads on Meta and Google platforms, such as clicks, impressions, or demographic insights provided by these platforms.

c. Information from Third Parties

  • We may receive aggregated or anonymized data from Meta, Google, or other service providers to improve our advertising and services.

2. How We Collect Information

We collect information:

  • Directly from You: When you fill out contact forms, request quotes, subscribe to newsletters, or book home solution services.

  • Automatically: Through cookies, analytics tools (e.g., Google Analytics), and tracking technologies when you visit our Website or engage with our ads.

  • From Third Parties: From Meta and Google for ad performance data or from service providers like payment processors.

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our Website and home solution services.

  • Respond to inquiries, provide quotes, or process service bookings.

  • Send promotional emails, newsletters, or special offers (you may opt out at any time).

  • Deliver personalized advertisements on our Website, Meta, and Google properties.

  • Analyze Website usage and ad performance to optimize our services and marketing efforts.

  • Comply with legal obligations, including Florida privacy laws, or protect our rights and property.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that assist with Website operations, such as hosting providers, payment processors, or analytics tools (e.g., Google Analytics).

  • Advertising Partners: Meta and Google to deliver targeted ads based on your interests and interactions. These partners may use cookies or pixels to track ad performance.

  • Legal Authorities: When required by law, such as to comply with subpoenas or Florida regulations, or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance Website functionality and remember your preferences.

  • Track Website usage through tools like Google Analytics.

  • Serve personalized ads via Meta Pixel, Google Ads, or similar technologies.

You can manage cookie preferences through your browser settings or our Website’s cookie consent tool (if applicable). Disabling cookies may impact your experience on the Website.

6. Third-Party Advertising

Our ads on Meta and Google properties use cookies, pixels, or other tracking technologies to collect data about your browsing behavior and interests for relevant advertising. To manage or opt out:

7. Your Privacy Rights

As a Florida resident, you may have rights under the Florida Digital Bill of Rights (if applicable to our business) or other laws like the CCPA (for cross-state interactions). These rights include:

  • Access: Request a copy of your personal information.

  • Correction: Request corrections to inaccurate data.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Opt out of targeted advertising or the sale of personal information (if applicable).

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at matt@finesthomesolutions.com. We will respond within the timeframes required by law.

8. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your information in compliance with Florida law. However, no system is fully secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, including Florida. We take steps to ensure compliance with applicable privacy laws.

10. Children’s Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements, including updates to Florida privacy laws. The updated policy will be posted on this page with a new "Last Updated" date. We encourage you to review it periodically.

12. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us at:

Finest Home Solutions
Email: matt@finesthomesolutions.com